This policy is effective June 12, 2012
By using the Service, you represent and warrant that you are thirteen (13) years old or older. You must be thirteen (13) years of age or older to register as a member of the Service or access or use the Service. If you are under the age of 13, you must use an account created by a parent, guardian or teacher, and you must have the explicit permission of a parent or guardian to use the Service. Membership in and access to the Service is void where prohibited.
This Agreement shall remain in full force and effect while you use the Services or are a Member. You may delete your account and end your membership at any time, for any reason by following the instructions on the My Account page. Make-My-Books.com may terminate your membership for any reason, at any time. Even after termination, your obligations under this Agreement will remain in effect. You understand that termination of this Agreement and your account may involve deletion of your Make-My-Books.com information from our live databases as well as any Member Content that you have uploaded to the Service or created on the Service using your account. You agree that Make-My-Books.com will not have liability whatsoever to you for any termination of your account or related deletion of your information or Member Content.
You acknowledge that Make-My-Books.com reserves the right to charge for Services and to change our fees from time to time in its discretion, upon posting such policy on the Service. Thereafter, upon using our Services, you will be responsible for the payment of any applicable fees as set forth on the Service.
Conditions of Sale
Eligibility and Credit Card Terms
To order any books or other products, you must be at least eighteen (18) years of age or the applicable age of majority in your jurisdiction. You will be required to give us a valid credit card number (VISA, MasterCard, Discover or any other issuer then accepted by us) and associated payment information at the time you order books or any other products hereunder, including all of the following:
- Your name as it appears on the card
- The credit card type
- The date of expiration of your credit card
- Billing address
- Any activation numbers or codes needed to charge your credit card.
Make-My-Books.com does not accept cash, checks or any other payment form, although it reserves the right to change this policy in the future. Your credit card issuer agreement governs your use of your designated credit card, and you must refer to that agreement and not this Agreement to determine your rights and liabilities as a cardholder. You agree that no additional notice or consent is required before Make-My-Books.com invoices the credit card for all amounts due and payable. By providing Make-My-Books.com with your credit card number and associated payment information, you agree that Make-My-Books.com is authorized to immediately invoice your account for all fees and charges due and payable to Make-My-Books.com as a result of your purchase of any books or other products. You agree to immediately notify Make-My-Books.com of any change in the credit card used for payment hereunder or in any associated information. Make-My-Books.com reserves the right, at any time, to change its prices and billing methods for books and other products sold, either immediately upon posting on the Service or by e-mail delivery to you.
Any credit issued to you by Make-My-Books.com has no cash value and is not exchangeable as cash. Make-My-Books.com credit may be redeemed towards future purchases using your Make-My-Books.com account, and your Make-My-Books.com credit will be automatically applied in the checkout process. You can view your Make-My-Books.com credit under your My Account section. Make-My-Books.com credit is valid for 1 year from the date of last purchase, or if the user has not purchased, from the date of registration as a Make-My-Books.com user. If your Make-My-Books.com credit expires, it will be removed from your Make-My-Books.com account.
Fees and Charges
You agree to pay all fees and charges incurred in connection with your orders and purchases (including any taxes imposed on your orders and purchases, including, but not limited to, applicable shipping fees, sales, use or value-added taxes) at the rates in effect when the charges were incurred. Fees charged for goods and services may change at any time without advanced notice. Make-My-Books.com may automatically charge and withhold such fees and charges for orders to be delivered to addresses within any jurisdictions that it deems is required. When you order books or other products for overseas delivery, shipments may be subject to import duties and taxes, which are levied when the package with the books or products arrives at the destination that you specified. Any charges for customs clearance shall be borne by you, as Make-My-Books.com has no control over such charges and cannot foresee the amount charged (if any). You agree that you are the importer of record for goods and services you order and you shall comply with all laws and regulations of the destination country.
You must notify us in writing within seven (7) days after receiving your credit card statement, if you dispute any of our charges on that statement or such dispute will be deemed waived. Such notification shall be sent to the following address: Make-My-Books.com Customer Service, 2025 Horseshoe Road, Lancaster, PA 17602, or via Make-My-Books.com’s online support form.
All sales are subject to Make-My-Books.com’s then-current return policies, as metioned in Return Policy.
Title and Risk of Loss
All products purchased through the Service are made pursuant to a shipment contract. Risk of loss and title for such products pass to you upon our delivery to the carrier.
Password and Account Security
When you sign up to become a Member, you will be asked to choose a password. It is your responsibility to maintain the confidentiality of your password. You agree not to use the account, email address or password of any other Member at any time. You are solely responsible for all activity by anyone using your account and/or password. If you suspect unauthorized use of your account or your password, please contact us at support@Make-My-Books.com.
You understand that the Service is available for your personal, non-commercial use only. You agree that no Member Content of any kind submitted by your or through your account will violate or infringe upon the safety or rights of any third party, including but not limited to copyright, trademark, privacy or other personal or proprietary rights or contain libelous, defamatory or otherwise unlawful or illegal material. You further agree not to scrape, harvest or collect email addresses or other contact information of Members from the Service by electronic or other means for any commercial purpose, for sending unsolicited emails or other unsolicited communications. Additionally, you agree not to use automated scripts to collect information from the Service or for any purpose. You further agree that you may not use Service in any unlawful manner or in any other manner that could damage, disable, overburden or impair Service. In addition, you agree not to use the Service to:
- upload, post, email, transmit or otherwise make available any Member Content that we deem, in our sole discretion, to be harmful, threatening, abusive, deceitful, misleading, harassing, vulgar, offensive, obscene, hateful, or racially, ethnically or otherwise objectionable;
- impersonate any person or entity, or falsely state or otherwise misrepresent yourself or your affiliation with any person or entity;
- upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, bulk email, advertisements, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
- upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
- intimidate or harass another; or
- use or attempt to use another’s account, service or system without authorization from Make-My-Books.com, or create a false identity on this Service.
Proprietary Rights in Content on the Service
All content on the Service, including but not limited to design, text, graphics, other files, and their selection and arrangement (the “Content”) and all associated patent, trademark, service mark, trade dress, trade secret, copyright, and other intellectual property rights, are the property of Make-My-Books.com or its licensors. All rights reserved. The Content may not be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without Make-My-Books.com’s prior written permission under a separate agreement. You may download or print a copy of any portion of the Content solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. You may not republish Content on any Internet, Intranet or Extranet site or incorporate any of the Content in any other database or compilation. Any other use of the Content is strictly prohibited.
All trademarks, logos, trade dress and service marks on the Service are the sole property of Make-My-Books.com or its licensors and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Make-My-Books.com under a separate agreement.
Member Content Posted on the Service
You are solely responsible for the content, text, information, photos, video, audio, images, graphics, or profile information that you publish or display (hereinafter, “post”) on the Service (collectively the “Member Content”). You understand and agree that Make-My-Books.com may, but is not obligated to, review and delete or remove any Member Content that in the sole judgment of Make-My-Books.com violates this Agreement or for any other reason.
By posting Member Content to any part of the Service, you hereby grant, and you represent and warrant that you have the right to grant, to Make-My-Books.com an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, perform, display, modify, publish, reformat, translate, excerpt (in whole or in part) and distribute such Member Content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses to do the foregoing.
We respect the intellectual property rights of others. If you are a copyright owner or an agent thereof and believe that any Content or any material on the Service infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing (see 17 U.S.C. §512(c)(3) for further detail):
(i) A physical or electronic signature of the owner of the right that is allegedly infringed or a person authorized to act on their behalf;
(ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of the copyrighted works;
(iii) Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material on the Service;
(iv) Information reasonably sufficient to permit us to contact the owner or agent, such as an address, telephone number, and email address;
(v) A statement that the owner or agent has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(vi) A statement that the information in the notification is accurate, and under penalty of perjury, that you are the owner or are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Our designated Copyright Agent to receive notifications of claimed infringement is:
2025 Horseshoe Road
Lancaster, PA 17602
Links to Other Web Sites
The Service contains links to other web sites. Make-My-Books.com is not responsible for the content, accuracy or opinions expressed in such web sites, and such web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked web site on the Service does not imply approval or endorsement of the linked web site by Make-My-Books.com. If you decide to access these third-party web sites, you do so at your own risk.
You are solely responsible for your interactions with other Make-My-Books.com Members. Make-My-Books.com reserves the right, but has no obligation, to monitor disputes between you and other Members.
Limitation on Liability
TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT WILL MAKE-MY-BOOKS.COM BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST DATA OR PROFITS, ARISING FROM YOUR PURCHASE AND USE OF BOOKS OR PRODUCTS OR YOUR USE OF THE SERVICE, EVEN IF MAKE-MY-BOOKS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, MAKE-MY-BOOKS.COM’S LIABILITY TO YOU FOR ANY CLAIM WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO MAKE-MY-BOOKS.COM FOR THE SERVICE DURING THE TERM OF MEMBERSHIP.
Governing Law and Venue
You agree to indemnify and hold Make-My-Books.com, its subsidiaries, affiliates, officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of the Service in violation of this Agreement or your violation of any law or the rights of a third party.
Please visit our Help page for more information.
This policy is effective June 12, 2012.
- Understand what information we collect and how we collect, share, and use the information; and
- Make informed decisions when using the services located at www.Make-My-Books.com.com (“Make-My-Books.com” or “Web Site”)
The Information We Collect
When you visit Make-My-Books.com, you provide us with two types of information:
- Personal Informationthat you knowingly choose to disclose through various Web Site features.
- Web Site Use Information that is collected by us as you interact with our Web Site.
Personal Information You Provide to Us
We collect “Personal Information” that you submit to us voluntarily through our Web Site:
- When you register with Make-My-Books.com, you provide certain Personal Information, including your name, email address, and password.
- When you create a profile on the Web Site after registering, you may provide material that may contain Personal Information, such as a personal photo, email address, or a “headline.”
- When you post any material (such as User Content) on the Web Site, you may be providing Personal Information.
- When you order products or services on Make-My-Books.com, you provide Personal Information necessary to complete the transaction, including your name, credit card information, shipping information and billing information.
- When you contact us to give feedback or ask a question using the forms on the Web Site, you provide your name, email address and your comment, question or feedback.
- When you participate in our surveys, we may collect additional Personal Information.
- When you contact us by sending us an email, we will collect your email address, any Personal Information contained in the email, and any Personal Information attached to the email.
Web Site Use Information
User Content and Other Information
When you use Make-My-Books.com, you may form relationships, send messages, perform searches and queries, and transmit Personal Information through various channels. We collect Personal Information related to these services so that we can provide you the service and offer personalized features. In most cases, we retain the Personal Information so that, for instance, you can view a list of your friends or see the books you are currently contributing to. When you update your Personal Information, we sometimes keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information.
If you choose to use our invitation service to tell friends about our Web Site or invite them to collaborate on a book, we will ask you for your friend’s email address. Your friend will automatically be sent a one-time email inviting him or her to visit the Web Site. Make-My-Books.com stores information gathered during this process to register a friend connection if your invitation is accepted, and to track the success of our referral program. Your friend may contact us at support@Make-My-Books.com to request that we remove your friend’s information from our database.
By using Make-My-Books.com, you are consenting to have your personal data transferred to and processed in the United States.
Use of Information Obtained by Make-My-Books.com
In general, information you submit to us is used either to respond to requests that you make or to aid us in serving you better, including to fix technical problems, provide administrative services, and monitor traffic, the number of visitors, and the effectiveness of programs. We may use aggregated user data to market the Web Site to others. We may provide these services ourselves or share the information with partners who will provide the services for us.
We may use your Personal Information to provide you with newsletters and surveys and to notify you of important changes to the Web Site, new services, and special offers. If you do not want to receive such email notices, you may login to your account at the Web Site and opt out of receiving such email or send email to privacy@Make-My-Books.com or mail to Privacy, Make-My-Books.com, 2025 Horseshoe Road, Lancaster, PA 17602. Opting out may prevent you from receiving email messages regarding updates, improvements, or special offers. If we have provided any third party with your information, you will have to contact the third-party directly with any opt-out request.
Profile information is used by Make-My-Books.com primarily to be presented back to and edited by you when you access Make-My-Books.com.
Make-My-Books.com will send you service-related announcements from time to time through the general operation of the service.
Children Under Age 13
The Children’s Online Privacy Protection Act (COPPA) defines personal information as “individually identifiable information,” including things like a first and last name, a street address, an email address, or a telephone number. COPPA places requirements on websites that collect such information from children. You must be at least 13 years or older to register and use this Service. If you are under the age of 13, you must use an account created by a parent or guardian, and you must have the explicit permission of a parent or guardian to use the Service.
Children Between the Ages of 13 and 18
We recommend that minors over the age of 13 ask their parents before sending any information about themselves to anyone over the internet.
Sharing Your Information with Third Parties
Make-My-Books.com is all about collaborating and sharing information with others – your friends on the Web Site and people you share it with. We allow you to choose privacy settings for the books you create with your friends on the Web Site. These settings allow you to make an informed choice about who has access to the information and content that you create on or upload to the Web Site. We do not sell your Personal Information to third party marketers without your permission. We share your Personal Information with third parties only in limited circumstances. We comply with the CAN-SPAM Act of 2003 and intend to do business only with companies that also comply. We will not sell your Personal Information to anyone we think is a spammer.
Unlike most sites on the Web, Make-My-Books.com limits access to Web Site information by third party search engine “crawlers” (e.g., Google, Yahoo, MSN, Ask). The Web Site is set up to block access by these engines to personal information beyond your name, profile picture and headline.
For example: when you place an order for a printed copy of a book on Make-My-Books.com, your billing information is transmitted to a third-party credit card processor and your shipping information is transmitted to third-party printer to be printed, bound and shipped to you.
If the ownership of all or substantially all of the Make-My-Books.com business, or individual business units owned by Interactive Memories, Inc., were to change, information may be transferred to the new owner so the service can continue operations. We may also transfer information if we partner with another company.
Changing or Removing Information
Access and control over most Personal Information on Make-My-Books.com is readily available through your account settings. Make-My-Books.com users may modify or remove their information through the My Account page. Information will be updated immediately.
If you make use of the communication features of the service to share information with other individuals on Make-My-Books.com(e.g., sending a message), you generally cannot remove or edit such communications. Make-My-Books.com may delete your information from its system, at its sole discretion, at any time.
Make-My-Books.com takes precautions to protect our users’ Personal Information; however, no precautions are 100% effective. As a result, Make-My-Books.com does not guarantee that Personal Information you provide to us will remain secure. Your account information is located on a secured server behind a firewall. Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. If you have any questions about the security of the Make-My-Books.com Web Site, please contact us at privacy@Make-My-Books.com.
Make-My-Books.com’s Return Policy
Printed Make-My-Books.coms books are meant to be beautiful, professional representations of your work here on the site. If you aren’t satisfied with the quality of your Make-My-Books.com for any reason, please contact us using our Support Form within 30 days of receiving your order, and we’ll make it right! Make-My-Books.com guarantees that:
- Your Make-My-Books.com will be free from manufacturing defects. Make-My-Books.com partners with the best photo book printers to ensure that you get a high quality product every time.
- Your order will reflect the quality of your work. Make-My-Books.com uses your original uploaded photos to provide the highest possible quality in your book – unlike many other sites who will compress your photos before print.
Please note that each book you order from us is individually made by one of Make-My-Books.com’s top-notch professional printers. There may be minor differences across different prints of the same books, because we use the latest and highest quality techniques to produce your book quickly so you can get it in your hands! Differences may include slight variance in color fidelity and binding. We do work very hard to keep our products consistent, but small variations are a normal occurrence when printing your personal photo books.
Also please note that since each book we make for you is a custom book for you, we can not accept returns for credit.
If you have any questions, feel free to email us at feedback@Make-My-Books.com, and we’ll be glad to help!